FREQUENTLY
ASKED QUESTIONS

Student & Young Professional Contract: minimum 1 year, maximum 5 years with one-month notice. You are younger than 28 years upon the start of the lease.

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Professional Contract: fixed term of 12 months up to maximal 24 months. You are at a minimum of 28 years and there is no maximum age restriction.

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Short Stay Contract: minimum of 3 months up to a maximum of 12 months. All-in rates.

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PhD-contract: this is a contract for the duration of your doctorate. You may give notice at any time, with a minimum notice period of 1 month.  There is no age restriction for this contract type.

Student & Young Professional contract: minimum 1 year, maximum 5 years with one-month notice.

Criteria:

• You are a minimum of 18 and a maximum of 27 years of age when you start leasing 
• You are a student or (self)employed
• If you are a professional, we require proof of minimal income 

You may find more information about criteria here.

Professional contract: minimum 1 year, maximum 2 years with one-month notice.

Criteria: 

• You are at a minimum of 28 years, there is no maximum age restriction for this contract type
• You are a student or (self)employed
• If you are a professional, we require proof of minimal income 

To sign the lease agreement for the short term contract you will need the following documents:

• Valid passport copy   
• Photo for ID card  
• Proof of enrollment from your educational institution.

OR you are (self) employed.

Unfortunately, it is not possible to extend your contract if you have been with us for the entire lease term of your contract. It is also not possible to move from a short stay unit over to a long stay apartment.

When you have signed your contract, you are ready to move in. Around a week before you move, you will receive all the information about your move-in process.

The application fee is €100. OurDomain reserves the right to reject an application. As soon as the €100 is paid, the apartment goes offline and is put on hold for you to complete the registration. The application fee is non-refundable, but is deducted from the first month's rent.

Yes, it is mandatory for all our residents (except short stay contracts) to register at the municipality. 

Yes, you will receive a letter in April confirming the annual increase as per the following July.

Short Stay contracts are fixed-term contracts up to 12 months. There is no need to give notice; the contract will end on the agreed end date.

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All other contract types require a minimum stay of 12 months. After these 12 months, you may give notice at minimum one calendar month in advance by sending an email to the Service Desk. Please note that your termination is only definite once you have received an email confirmation from OurDomain. Please check the General Terms & Conditions.

Please contact the leasing team if you are interested in reading the Terms and Conditions. We do send you the Terms and Conditions before you need to sign the contract - so you have time to read through.

Short Stay contracts are fixed-term contracts; it is not possible to terminate this contract before the agreed fixed end date. All other contract types require a minimum length of 12 months. After, a 1-calendar month notice period is applicable.

The deposit is 2 times the base rent.

You may be eligible for housing allowance, depending on your age, income and rent.  More actual information can be found at the website of the Dutch tax authority: here 

Total service costs to be used (as described in the Dutch form) are: € 36

• Schoonmaakkosten voor gemeenschappelijke ruimten: € 12
• Energiekosten voor gemeenschappelijke ruimten: € 4
• Huismeester kosten: € 12
• Kosten voor dienst- en recreatieruimte: € 8

OurDomain apartments are leased on a first-come, first-served basis. If you register, we’ll keep you updated on OurDomain news and newly available apartments via the newsletter. Please note that new apartments can become available every day on a first-come, first-serve basis, so please visit our website frequently. You can also sign up for the “Notify me” under the apartment type of your preference.

We have apartments for students , young professionals and people looking for short term accommodation.

We accept a print screen of your study link or an enrollment letter from your university. If you are unsure if what you have is sufficient, please reach out to us.

We need to see your proof of enrollment before we can accept your application. Therefore, you are advised to only start your application after you have all documents required.

Yes, you are welcome to rent an apartment as a professional too!

All our studios and short-stay apartments are furnished. The 1-bedroom apartments are unfurnished but finished (including flooring, painted and equipped kitchen).

All our studios are furnished with high-quality furniture for optimal use of your apartment. You are free to temporarily remove and store the furniture provided, however, you will need to return the complete pack upon move-out. Alternatively, you might want to consider renting an unfurnished 1-bedroom apartment.

Yes, you are welcome to decorate your home to make it into your own style. However, it is not allowed to make holes in the walls or paint the walls.

No, this is not allowed. The kitchens of the larger apartment are equipped with a dishwasher and a connection in the bathroom or storage to install a private washing machine. Alternatively, there is a high-quality launderette available for all residents.

No, this is not permitted in terms of construction. It is also not permitted to drill holes in the walls. All apartments feature picture rails or shelves, which you can use to personalise your apartment. Please note that it is strictly prohibited to hang anything from the sprinkler installation or to tamper with the sprinkler heads or smoke detectors.

Smoking is prohibited in apartments and communal areas. 

Yes, couples are welcome in the 1-bedroom apartments and the larger studios. Please contact us for more information.

Of course, it is allowed for guests to stay occasionally. Please note that you are fully responsible and liable for the behaviour of your guests.

Yes, you can find these via the apartments page. You can also reach out to the service team, we are here to assist you.

No, items like bedding or kitchen supplies are not included in the furniture package. 

No, this is strictly prohibited. Please note that this might lead to immediate termination of your contract and a large financial penalty as described in the General Terms & Conditions.

No, you are obligated to arrange your own home insurance. We recommend checking this with your local insurance company.

Please contact the service desk and we will assist you.

We have apartments with a different range of bed sizes. It varies between 120/140/160 cm width. Please read more on the apartment page or reach out to us for further assistance.

We do not have storage spaces available at OurDomain Rotterdam Blaak. Please do reach out to the service team if you require any assistance in finding commercial (external) storage space.

Outside office hours, a professional security team is available for assistance.

Yes, you will have high speed wired and wireless internet in your own studio/apartment. 

You can contact our maintenance team via the resident portal or the resident app. They will then come over to help you as soon as they have availability. 

We do not offer any facilities for children.

Yes, if you lose your key tag you should contact the service desk instantly. Our team will block your lost key and provide you with a new key at a charge.

Yes, you can use our high-speed Wi-Fi in the common areas.

We have covered secured bike parking within the building. 

Unfortunately, there is no car parking available in the building, but there is a lot of public parking available in the direct vicinity. Please reach out to the service team if you require more information.

Activities will be organised regularly in and around OurDomain and you are very welcome to attend these. Obviously, participation is not compulsory.

This is possible, but we ask you to inform the service desk if you are planning to invite more than 2 people. Please note that you are fully responsible and liable for the behaviour of your guests.

No, we do not allow any pets in the building, except guide dogs. 

Yes, we do have monthly events. Please take a look at the resident portal, the resident app or our social media to stay informed on what is coming. 

Yes, the gym is already included in the fixed service charges and is therefore available for all our residents.

Yes, all residents have a private mailbox. 

We do not accept guarantors or bankstatements. The criteria need to be met by the main tenant directly. 

Yes, the deposit needs to be paid before you sign the contract.
The deposit is 2 times the base rent.

We do not accept payments in instalments. We suggest you start the application as soon as you have everything settled.

You may be eligible for a housing allowance. Depending on your age, income and rent. Please visit the website of the tax administration (Belastingdienst) for more information.

Highspeed (wireless) internet (up to 900 Mb) is included in your recoverable service charge.

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Water: water is provided by Evides, and you are self-responsible for entering an agreement with them. We will provide you with information upon your arrival. (* included in all-in short-stay contracts).

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Electricity: advance payment is included in your service charge and will be settled each year or upon move-out, based on your actual use. All electricity at OurDomain is 100% wind and solar-powered. (* included in all-in short-stay contracts).

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Heating is provided via a central city heating system operated by Eneco. Upon your move-in date, we will provide you with a contact information of Eneco. Eneco will invoice you a monthly advance payment, which they will settle annually or upon move-out, based on your actual consumption. (* included in all-in short-stay contracts).

The service costs include recoverable and non-recoverable service costs and services. The recoverable service costs are variable costs such as security, cleaning of communal areas, electricity, landscaping and utilities for public areas. You will pay a monthly advance payment which will be settled for the previous year before July each year. The services are a fixed amount for amenities and services such as a gym membership, use of lounges, a game room and rooftop terrace. You cannot choose to exclude any of the services that OurDomain offers.

Each year around July, you will receive an overview of the settlement of the service charges from the previous year.

You cannot choose to exclude any of the services that OurDomain offers.

Local entrepreneurs are certainly welcome to establish themselves at OurDomain Rotterdam Blaak. You can make known that you are interested and find out if we have commercial spaces available via ondernemers@thisisourdomain.nl or at Funda Business. If you have any suggestions for partnerships, please do reach out to the Property Operations Manager via info.odrb@thisisourdomain.nl